Find answers to common questions about Viilyx invoice generator
You can create invoices by adding your client details, line items, and payment options directly within Viilyx. Once completed, invoices can be sent via email or shared using a secure link or QR code.
Yes. Viilyx allows you to accept online payments through Stripe, enabling your clients to pay securely using supported payment methods.
You can attach common file types such as PDFs and images to invoices to provide supporting documentation for your clients.
Each invoice includes a QR code that clients can scan to instantly access and pay the invoice using their mobile device.
If you reach the limits of your current plan, you'll be prompted to upgrade. You can continue working without interruption by selecting a plan that better fits your needs.
Yes. Viilyx provides real-time tracking so you can view invoice status, payment history, and outstanding balances from your dashboard.
Yes. We use industry-standard security measures to protect your data, including encryption and secure infrastructure. Payment information is processed securely through Stripe and is not stored on our servers.
Yes. Viilyx is fully responsive and works on desktop, tablet, and mobile devices without requiring a separate app.
You can manage, upgrade, downgrade, or cancel your subscription at any time from the Subscription Management section in your account Settings.
When you upgrade your plan, any remaining balance from your current subscription is applied as a credit, and your new plan rate is prorated so you only pay the difference for the remainder of the billing period.
On your billing date, we will attempt to charge the payment method on file. If the charge fails, your account will automatically be switched to the free plan until payment is successfully updated.
Subscription fees are non-refundable for partial billing periods unless required by law. If you believe there is a billing error, please contact support.
If a client disputes a payment, the dispute is handled through Stripe's dispute resolution process. You are responsible for responding to disputes and providing any required documentation.
Yes. You retain full ownership of all invoices, client information, and uploaded content. You may export your data at any time.
When you delete your account, your data will be deleted or anonymized in accordance with our Privacy Policy, except where data retention is required by law.
Yes. All plans include company branding. You can customize invoices with your business name, logo, and branding details to maintain a professional and consistent appearance.
No. Viilyx does not provide tax or legal advice. You are responsible for ensuring invoices, taxes, and compliance meet applicable laws and regulations.
You can contact our support team at [email protected], and we will get back to you as soon as possible.
We'd love to hear your feedback and ideas for new features